Delivery Information
Standard Items
What do we mean by standard items? Pretty much everything that doesn’t need a two-person van delivery — from household bits to tools and everyday essentials.
- Standard delivery takes 3–5 working days
- Orders over £250: FREE delivery
- Orders under £250: delivery charge applies (shown at checkout)
- Next day delivery: available on selected items — just order before 2pm and we’ll take it from there
Once your order has been dispatched, our delivery courier will contact you directly with tracking and delivery updates so you know exactly when to expect it.
Deliveries take place Monday to Friday, excluding bank holidays.
During busy periods or unexpected delays, things may take a little longer — if that happens, we’ll always keep you updated.
Heavy & Bulky Items (London)
This is the big stuff — appliances, furniture, and anything that needs a bit more muscle to deliver.
- Standard delivery: 2–3 working days
- Delivery window: 10am–5pm
- Next day delivery: available for an additional £30
- You’ll need to select your delivery option at checkout
- Our team will contact you directly to arrange a convenient delivery time
We’ll always aim to make delivery smooth and flexible, working around your schedule where we can.
Heavy & Bulky Items (Outside London)
For the bigger items we can’t deliver with our London vans, we use trusted delivery partners across the UK.
- Delivery usually takes 3–7 working days, depending on your location
- Delivery time slots depend on the courier in your area
- Additional delivery charges may apply depending on item size and location
- If there are any extra costs, we’ll always confirm them with you before dispatch
Once your order is on its way, you’ll get updates so you can follow its progress right through to delivery.
Wholesale & Bulk Orders
Got a big order? No problem — we handle wholesale and bulk deliveries across the UK.
- Available throughout the entire UK
- Pricing and delivery are quoted individually based on order size and location
- We’ll work with you to arrange the best delivery setup for your order
- For larger orders, we may plan delivery together in advance to make sure everything runs smoothly
Please contact us before placing bulk orders so we can sort the best pricing and delivery options for you.
